I love it
"It’s perfect, and I found it very useful. The water tastes good and it’s easy to manage. I truly recommend!"
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AquaTru
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AquaTru Classic is a complete water filtration system based on Ultra Reverse Osmosis® that removes up to 99% of all contaminants from tap water. AquaTru Classic is easy to install - Plug & Play - and is easy to use and maintain. The system has a capacity of 2.7 litres and is ideally suited for frequent use at home or in the office.
Advantages of this combination package: AquaTru Classic+ 1 year filter pack
This package contains the AquaTru Classic water filter including a starter filter set, and an extra filter set for 1 year with 2x pre-carbon filters and 1x VOC Carbon filter. After 6 months of use, the pre-carbon filter of your AquaTru must be replaced. The filter package for 1 year contains all the filters you need for the following year (in total you have enough supplies for 1.5 years of use).

Overall rating: 4.352941 / 5 from 34 reviews.
The AquaTru Classic water filtration system uses Ultra Reverse Osmosis to remove up to 99% of contaminants from tap water. Customers appreciate its ease of installation and maintenance. While opinions on the taste of the water vary, many users find the water pure and delicious. This package includes a starter filter set and an extra set for one year of use.
Review topics: ["customer service","water","works","taste","filter","purifier","system","tank","bottles","machine","reps","unit","tru","aquatru"].
"It’s perfect, and I found it very useful. The water tastes good and it’s easy to manage. I truly recommend!"
"Very good"
"The mechanics work well but the software and filter tracking has not been developed so you have 3 filters that expire at different times and no way to know when to change them"
"Excellent product; water taste great"
"The AquaTru itself is great for providing clean water. The issue is customer service. As long as nothing goes wrong with your filter, you'll be fine. The moment it does .. you're doomed. I've had two issues with my AquaTru and there's one pattern: every time you call the customer rep will tell you something entirely different. For example, my Wifi AquaTru isn't updating in the app that I've changed the filters. I called customer service after 1 week (maybe more) of having changed the filters and not seeing an update in my app. The customer service rep, who was extremely rude and patronizing, told me that it takes 2 weeks to update in the app...even though the app tells you it will take a few days. He also made sure to let me know that it was my fault for changing two filters at once...even though both filters needed to be changed (???). When I asked to talk to somebody else (because my prior experience with AquaTru has shown me that different reps give different answers) they told me that it should take a few days and very very rarely does it take 2 weeks. When I asked why the other customer rep told me it takes always 2 weeks, he said that wasn't true and he wasn't sure why they said that. I appreciate the second rep, who was a supervisor, for apologizing for the rude experience I had with Larry but the pattern of different reps having different answers for the same question is consistently worrisome. You end up feeling like you're throwing spaghetti at a wall and hoping one of the myriads of answers you get from their team works since nobody is able to agree on the best course of action for any related AquaTru issue. Not to mention them promising to call you back to figure out the issue and not calling back or leaving a single note in my file for the next customer rep to know what was happening. As I said, your AquaTru is amazing as long as it's working. The moment it breaks or has any minor issue...you're absolutely (ABSOLUTELY!) doomed."
"I Love it !!!!"
"It’s a great machine that removes a lot of tap water chemicals & toxins. I’ve been using since they introduced this item. The only downsides of this machine that I feel should be looked into is a bigger capacity water container. It’s costly enough that you need to buy a additional pitcher just to maintain for drinkable water especially with big families. And the other is when you wash the unit if it’s not totally dry it will not got through a cycle of water. It’s frustrating to have to wait unless you get it completely dry."
"It's great. The best option I could find for on demand water without wasting money and getting buried in plastic bottles. Yields very pure and good tasting water. The dispenser is high flow rate which is a big plus for me. Only downside is the dispenser can be leaky which can be a bit annoying. Also, I wish it were a little quieter for the ~10 minutes it takes to filter a new tank, but nothing I can't live with."
"I love my aqua Tru reverse osmosis water purifier. I love knowing that the water I am drinking is pure. I not only drink the water but I cook with it as well. It is important to me that my family and I are safe from all the chemicals, etc in our water system."
"I was very excited to use this system but there is a very strange smell in the water tank that I can’t seem to get of. I noticed it immediately when unpacking the machineZ I’ve washed it multiple times with soap and water and even ran I little bit of vinegar through it but the smell is still there! It makes the water taste strange as well."