Eia

Eia brings over seven years of experience in customer service and technical support, paired with a genuine passion for helping people. Her background in supporting diverse customers has made her a trusted guide for those navigating their AquaTru systems. With empathy and dedication at the core of her approach, she consistently delivers a positive experience that reflects the quality and trust AquaTru stands for

What do you enjoy most about helping AquaTru customers?

I love being able to do what I do best, helping people. It’s incredibly fulfilling to guide our customers in getting the most out of their AquaTru systems. Knowing that I can make a difference in their experience and help them feel confident about their purchase is what drives me every day.

What’s one question you get asked a lot — and love answering?

"Which AquaTru is right for me or my family?" This is my favorite question because it opens the door to a real conversation. I enjoy helping customers assess their needs and preferences so we can find the perfect fit together. It’s rewarding to be part of their decision-making journey and ensure they’re getting the best solution for their lifestyle.

Describe AquaTru in three words

Amazing. Quality. Trustworthy.
AquaTru isn’t just a brand—it’s a promise of performance, peace of mind, and pure water.

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Meet our other team members

Vincent

Vincent founded AquaTru Europe in 2017 after earning his Master’s degree in Business Administration and working six years in the corporate world. A proud father of two daughters, he is...

Vincent

Vincent founded AquaTru Europe in 2017 after earning his Master’s degree in Business Administration and working six years in the corporate world. A proud father of two daughters, he is...
Marixie

Marixie is a proud working mom with an educational background in health. Her experience in customer service and content writing, combined with a solid foundation in health and medicine, helps...

Marixie

Marixie is a proud working mom with an educational background in health. Her experience in customer service and content writing, combined with a solid foundation in health and medicine, helps...
Paolo

Paolo joined AquaTru and is grateful for the chance to explore a new field that blends customer service with marketing. Drawing on years of experience in creative communications, he supports...

Paolo

Paolo joined AquaTru and is grateful for the chance to explore a new field that blends customer service with marketing. Drawing on years of experience in creative communications, he supports...
Eia

Eia brings over seven years of experience in customer service and technical support, paired with a genuine passion for helping people. Her background in supporting diverse customers has made her...

Eia

Eia brings over seven years of experience in customer service and technical support, paired with a genuine passion for helping people. Her background in supporting diverse customers has made her...